:root{--c-total: #1d1d1b;--c-tjl: #4a3aa7;--c-client: #eda100;--c-office-home: #1baf7a;--c-office-target: #2a78d6;--c-weekend: #b4b2a9;--c-queue: #f1efe8;--c-red: #e73f3d;--c-yellow: #eda100;--c-green: #1baf7a;--text: #3c3c3b;--muted: #7a7975;--card: #f7f6f2;--radius: 12px;--font: "Calibri", system-ui, -apple-system, sans-serif}*{box-sizing:border-box}body{margin:0;font-family:var(--font);color:var(--text);background:#fff}.page{padding:32px;max-width:1240px;margin:0 auto}.page-header{display:flex;align-items:center;gap:24px;flex-wrap:wrap;margin-bottom:28px}.brand{display:flex;align-items:center;gap:12px}.brand img{height:36px;display:block}.brand .brand-text{font-size:24px;font-weight:700;color:var(--c-tjl);letter-spacing:.2px}.brand .app-name{font-size:17px;color:var(--muted);border-left:1px solid #ddd;padding-left:12px}.search{display:flex;gap:10px;margin-left:auto}.search input{font:inherit;font-size:17px;padding:9px 14px;border:1px solid #ddd;border-radius:8px;width:170px;color:var(--text)}.search input:focus{outline:2px solid var(--c-tjl);border-color:transparent}.search button{font:inherit;font-size:16px;padding:9px 18px;border:none;border-radius:8px;background:var(--c-tjl);color:#fff;cursor:pointer;font-weight:600}.search button.secondary{background:var(--card);color:var(--text)}.search button:disabled{opacity:.55;cursor:default}.state-info{font-size:17px;color:var(--muted);padding:40px 0}.state-error{font-size:17px;color:var(--c-red);padding:40px 0}.client-header{display:flex;align-items:baseline;gap:18px;flex-wrap:wrap;margin-bottom:26px}.client-header h1{font-size:28px;margin:0}.client-header .meta{font-size:17px;color:var(--muted)}.chip{display:inline-block;font-size:15px;font-weight:600;padding:4px 12px;border-radius:999px;color:#fff;vertical-align:middle}.chip.outline{background:var(--card);color:var(--text)}.cards{display:grid;grid-template-columns:repeat(auto-fit,minmax(210px,1fr));gap:16px;margin-bottom:40px}.card{background:var(--card);border-radius:var(--radius);padding:22px 26px}.card .label{font-size:17px;color:var(--muted);margin-bottom:6px}.card .value{font-size:34px;font-weight:700;line-height:1.15}.card .sub{font-size:15px;color:var(--muted);margin-top:6px}.legend{display:flex;flex-wrap:wrap;gap:28px;font-size:17px;margin-bottom:14px}.legend span{display:flex;align-items:center;gap:8px}.sw{width:14px;height:14px;border-radius:3px;display:inline-block}.bar{display:flex;width:100%;height:46px;border-radius:10px;overflow:hidden}.bar>div{min-width:2px;position:relative}.bar>div.running:after{content:"";position:absolute;top:0;right:0;bottom:0;left:0;background:#ffffff59;animation:pulse 1.4s ease-in-out infinite}@keyframes pulse{50%{opacity:0}}.axis{display:flex;justify-content:space-between;font-size:16px;color:var(--muted);margin-top:8px;margin-bottom:44px}.section-title{font-size:19px;margin-bottom:12px}.bar.small{height:34px}.legend.small{font-size:16px;margin-top:10px;margin-bottom:0}.sla-section{margin-top:44px}.sla-chips{display:flex;flex-wrap:wrap;gap:10px;margin-bottom:18px}.sla-chip{font-size:15px;font-weight:600;padding:6px 14px;border-radius:999px;color:#fff}.sla-chip.green{background:var(--c-green)}.sla-chip.yellow{background:var(--c-yellow)}.sla-chip.red{background:var(--c-red)}.flags{display:flex;flex-direction:column;gap:8px;margin-bottom:18px}.flag{font-size:16px;background:#fdf1f1;border-left:4px solid var(--c-red);padding:10px 14px;border-radius:6px}.flag.info{background:var(--card);border-left-color:var(--c-weekend)}.report-footer{display:flex;flex-wrap:wrap;gap:28px;font-size:17px;border-top:1px solid #eee;margin-top:26px;padding-top:18px;color:var(--muted)}.report-footer b{color:var(--text)}